ABA Quality

ABa Quality Monitoring has been at the forefront of mystery shopping services in the UK since 1990. As a leading mystery shopping company, they are renowned for their suite of quality CX measurement tools and bespoke programmes. ABa is a group of passionate and proactive people united by a belief in making a big difference for clients. ABa offers mystery shopping, compliance audits, voice of customer, customer satisfaction surveys, and colleague training. They focus on what matters most to your business, delivering actionable insights through tailored programs. They strive to make their world a happier one, creating exceptional work. The team consists of employees like Chewie, Kate, and Conrad.